911 Call Taker - Start a Vital Public Safety Career

Regional 911 Intake Solutions; Williston (SC); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

Regional 911 Intake Solutions in Williston, SC seeks 911 Call Takers who are the first point of contact for emergencies. You will answer calls, confirm locations, and document details for responders.

The role requires a high school diploma or equivalent, strong listening and typing skills, clear communication, and the ability to follow structured procedures. Shifts may include nights, weekends, and overtime depending on staffing.

Qualifikationen

• High school diploma or equivalent.
• Strong listening and data-entry skills.
• Ability to follow structured procedures.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller’s callback information
• Use approved questions to identify urgency
• Enter details into call-processing or dispatch software
• Forward incident information to dispatch function
• Help distressed callers focus on essential questions and instructions
• Use language-access and accessibility resources when needed
• Provide approved pre-arrival instructions within training

Kenntnisse

Active listening

Typing

Verbal communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Regional 911 Intake Solutions in Williston, SC seeks 911 Call Takers who are the first point of contact for emergencies. You will answer calls, confirm locations, and document details for responders.

The role requires a high school diploma or equivalent, strong listening and typing skills, clear communication, and the ability to follow structured procedures. Shifts may include nights, weekends, and overtime depending on staffing.