911 Call Taker — Start a Career in Emergency Communications

Regional 911 Intake Solutions; Gable (SC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid leave

Employee assistance program

Continuing training

Job summary

Regional 911 Intake Solutions in Gable, SC seeks a dedicated 911 Call Taker to handle emergency and nonemergency lines, confirm locations, and document details for dispatch. You will follow structured questions and use approved software to relay information promptly to the right teams.

Applicants should have strong listening, typing, and verbal communication skills, with the ability to work within certified procedures and adhere to privacy and safety protocols.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing skills.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Active listening

Typing

Verbal communication

Procedural compliance

Education

High school diploma

Job description

Regional 911 Intake Solutions in Gable, SC seeks a dedicated 911 Call Taker to handle emergency and nonemergency lines, confirm locations, and document details for dispatch. You will follow structured questions and use approved software to relay information promptly to the right teams.

Applicants should have strong listening, typing, and verbal communication skills, with the ability to work within certified procedures and adhere to privacy and safety protocols.