911 Call Taker — Launch a Critical Public Safety Career

National Public Safety Careers; Plano (TX); Vor Ort; USD 32.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Zusammenfassung

National Public Safety Careers is seeking 911 Call Takers for Lavon, TX. Duties include taking emergency calls, confirming incident locations, and recording details for dispatch personnel. Training will cover approved questioning, data entry, and responsive communication to assist responders.

Candidates should have strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Roles may involve rotating shifts and on-call duties as needed.

Qualifikationen

• Employers commonly require a high school diploma or recognized equivalent.
• Strong listening comprehension, accurate typing, clear verbal communication, and the ability to follow structured procedures are essential.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide appropriate pre-arrival instructions within training and certification.

Kenntnisse

Listening comprehension

Typing speed

Verbal communication

Structured procedures

Ausbildung

High school diploma

Tools

Dispatch software

Jobbeschreibung

National Public Safety Careers is seeking 911 Call Takers for Lavon, TX. Duties include taking emergency calls, confirming incident locations, and recording details for dispatch personnel. Training will cover approved questioning, data entry, and responsive communication to assist responders.

Candidates should have strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Roles may involve rotating shifts and on-call duties as needed.