911 Call Taker - Frontline Public Safety Dispatcher (24/7)

Regional 911 Intake Solutions; Ryde (CA); In loco; USD 40.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Paid leave

Descrizione del lavoro

Regional 911 Intake Solutions in Ryde, CA is seeking 911 Call Takers to handle emergency and nonemergency lines. You will confirm locations, gather caller information, and enter data into dispatch systems, following scripted questions and established procedures.

Training and certifications are required, with opportunities for shift work in a 24/7 operation. Applicants typically have a high school diploma, strong listening skills, accurate typing, clear verbal communication, and the ability to

Competenze

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Mansioni

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Use language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions within training.

Conoscenze

Listening skills

Typing

Verbal communication

Procedural follow-through

Formazione

High school diploma or equivalent

Strumenti

Dispatch software

Descrizione del lavoro

Regional 911 Intake Solutions in Ryde, CA is seeking 911 Call Takers to handle emergency and nonemergency lines. You will confirm locations, gather caller information, and enter data into dispatch systems, following scripted questions and established procedures.

Training and certifications are required, with opportunities for shift work in a 24/7 operation. Applicants typically have a high school diploma, strong listening skills, accurate typing, clear verbal communication, and the ability to