911 Call Taker — Frontline Emergency Operator (Rotating Shifts)

Regional 911 Intake Solutions; Paden City (WV); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Résumé du poste

Regional 911 Intake Solutions invites applications for a 911 Call Taker in Paden City, WV. The role involves taking emergency calls, verifying locations, and relaying information to dispatch teams. Training and certification are required, with potential shift work in a 24-hour operation.

Applicants should have a high school diploma or equivalent and strong listening, typing, and communication skills. Background checks and screenings are part of the process; salary is paid yearly with benefits

Qualifications

• High school diploma or equivalent required.
• Strong listening, accurate typing, and clear verbal communication essential.
• Ability to follow structured procedures and use call-processing software.

Responsabilités

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify urgency of situation.
• Enter details into call-processing software accurately.

Connaissances

Listening

Typing

Verbal communication

Attention to detail

Formation

High School Diploma or equivalent

Description du poste

Regional 911 Intake Solutions invites applications for a 911 Call Taker in Paden City, WV. The role involves taking emergency calls, verifying locations, and relaying information to dispatch teams. Training and certification are required, with potential shift work in a 24-hour operation.

Applicants should have a high school diploma or equivalent and strong listening, typing, and communication skills. Background checks and screenings are part of the process; salary is paid yearly with benefits