911 Emergency Call Taker: Start a Life-Saving Career

Regional 911 Intake Solutions; Pageton (WV); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

Regional 911 Intake Solutions seeks qualified individuals to serve as 911 Call Takers in Pageton, WV. They will answer emergency and nonemergency lines, verify locations and callbacks, and document details in dispatch software, following established procedures.

Successful candidates should have a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.

Qualifikationen

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Kenntnisse

Listening comprehension

Accurate typing

Clear verbal communication

Follow structured procedures

Ausbildung

High School Diploma

Jobbeschreibung

Regional 911 Intake Solutions seeks qualified individuals to serve as 911 Call Takers in Pageton, WV. They will answer emergency and nonemergency lines, verify locations and callbacks, and document details in dispatch software, following established procedures.

Successful candidates should have a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.