Emergency Call Taker: 24/7 Public Safety Support

National Public Safety Careers; Pinetown (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers for opportunities in Pinetown, NC. You will handle emergency and nonemergency calls, verify locations, and document details for dispatch teams.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Training and certifications will be provided as required.

Qualifications

• High school diploma or equivalent.
• Customer service, call-center experience helpful.
• Strong listening, accurate typing, clear verbal communication.
• Ability to follow structured procedures.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller details.
• Enter accurate details into call-processing software.
• Forward incident information promptly to dispatch.

Skills

Listening skills

Typing

Verbal communication

Follow procedures

Education

High school diploma or equivalent

Tools

Dispatch software

Call processing software

Job description

National Public Safety Careers is seeking 911 Call Takers for opportunities in Pinetown, NC. You will handle emergency and nonemergency calls, verify locations, and document details for dispatch teams.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Training and certifications will be provided as required.