911 Call Taker - Public Safety Support (24/7)

Public Safety Dispatch Network; Seiling (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continued training

Job summary

Public Safety Dispatch Network in Seiling, OK, is seeking 911 call takers to handle emergency and non-emergency lines with composure and accuracy. You will verify locations, collect caller information, and document details for dispatchers, following approved scripts and procedures.

Successful candidates typically have a high school diploma, strong listening and typing skills, and clear communication. Roles may involve rotating shifts, weekends, and on-call periods, with training and

Qualifications

• High school diploma or recognized equivalent required. Some vacancies prefer customer service or public safety experience.
• Strong listening, accurate typing, and clear verbal communication are essential.
• Ability to follow structured procedures and complete required assessments.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller callback information.
• Ask focused questions to identify nature and urgency of situations.
• Enter details into dispatch software accurately.
• Forward information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Typing

Verbal communication

Procedural adherence

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Seiling, OK, is seeking 911 call takers to handle emergency and non-emergency lines with composure and accuracy. You will verify locations, collect caller information, and document details for dispatchers, following approved scripts and procedures.

Successful candidates typically have a high school diploma, strong listening and typing skills, and clear communication. Roles may involve rotating shifts, weekends, and on-call periods, with training and