911 Call Taker - Fast-Paced Public Safety Role

National Public Safety Careers; Middleton (ID); Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Zusammenfassung

National Public Safety Careers is seeking 911 Call Takers in Middleton, Idaho. You will handle emergency and non-emergency calls, verify locations, collect caller data, and enter details into dispatch software to support responders.

Successful candidates typically have a high school diploma, strong listening and typing skills, and clear verbal communication. Training and certifications may be provided; shifts may include nights and overtime as needed.

Qualifikationen

• Strong listening comprehension and ability to follow structured procedures.
• Accurate typing and data entry for incident details.
• Clear verbal communication with callers and teammates.

Aufgaben

• Answer incoming emergency calls and assign appropriate actions.
• Confirm incident location and caller contact information.
• Use approved questions to identify urgency and needs.
• Enter information into call-processing or dispatch software.
• Forward incident data to the correct dispatch function.
• Provide pre-arrival instructions only within training.

Kenntnisse

Listening skills

Typing speed

Verbal communication

Ausbildung

High School Diploma

Jobbeschreibung

National Public Safety Careers is seeking 911 Call Takers in Middleton, Idaho. You will handle emergency and non-emergency calls, verify locations, collect caller data, and enter details into dispatch software to support responders.

Successful candidates typically have a high school diploma, strong listening and typing skills, and clear verbal communication. Training and certifications may be provided; shifts may include nights and overtime as needed.