Emergency Call Taker - Start Your Public Safety Career

Public Safety Dispatch Network; Iona (ID); Presencial; USD 35.000 - 55.000; Jornada completa

Descripción de la vacante

Public Safety Dispatch Network in Idaho seeks a Dispatch/Call Taker to respond to emergency calls, verify locations, and document critical details for rapid response. You will follow scripted questions, enter data into dispatch systems, and relay information to responders.

Successful candidates typically possess strong listening and typing abilities, clear communication, and the capacity to work within structured protocols.

Formación

• High school diploma or equivalent required; background checks and training.
• Strong listening, typing, and verbal communication skills.
• Ability to follow structured procedures and assess emergencies.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller’s callback information
• Use approved questions to identify the nature and urgency
• Enter accurate details into call-processing software
• Forward incident information promptly to dispatch
• Provide pre-arrival instructions within training

Conocimientos

Active listening

Typing speed

Verbal communication

Structured procedure following

Educación

High school diploma or equivalent

Herramientas

Call-processing software

Descripción del empleo

Public Safety Dispatch Network in Idaho seeks a Dispatch/Call Taker to respond to emergency calls, verify locations, and document critical details for rapid response. You will follow scripted questions, enter data into dispatch systems, and relay information to responders.

Successful candidates typically possess strong listening and typing abilities, clear communication, and the capacity to work within structured protocols.