Emergency Call Taker - Join 24/7 Public Safety Response

National Public Safety Careers; Fairfield (ID); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Fairfield, ID. This role involves taking emergency and nonemergency calls, confirming locations, and documenting information for dispatch teams.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication. Training, certifications, and possible rotating shifts may apply, with benefits depending on the employer.

Qualifications

• Requires a high school diploma or equivalent.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication is required to document details accurately.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Assist distressed callers with essential questions and instructions.
• Use language-access and accessibility resources when needed.
• Provide pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Typing

Verbal communication

Education

High school diploma

Job description

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Fairfield, ID. This role involves taking emergency and nonemergency calls, confirming locations, and documenting information for dispatch teams.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication. Training, certifications, and possible rotating shifts may apply, with benefits depending on the employer.