911 Emergency Call Taker — Fast-Paced Public Safety

National Public Safety Careers; Bonners Ferry (ID); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Zusammenfassung

National Public Safety Careers seeks a skilled 911 Call Taker for Bonners Ferry, ID. You will listen carefully, confirm locations, and document details for responders, ensuring accurate data entry into dispatch software.

Applicants should have a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Training and certifications are provided. This role may include rotating shifts to support 24/7 public safety operations.

Qualifikationen

• High school diploma or recognized equivalent.
• Strong listening comprehension and verbal communication.
• Accurate typing and ability to follow structured procedures.

Aufgaben

• Answer incoming emergency and nonemergency calls.
• Verify incident location and caller information for accuracy.
• Use approved questions to determine urgency and nature of the incident.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to dispatch functions.
• Provide pre-arrival instructions within training guidelines.
• Maintain caller privacy and confidentiality.

Kenntnisse

Listening skills

Typing accuracy

Verbal communication

Procedural follow-through

Ausbildung

High school diploma or equivalent

Tools

Dispatch software

Jobbeschreibung

National Public Safety Careers seeks a skilled 911 Call Taker for Bonners Ferry, ID. You will listen carefully, confirm locations, and document details for responders, ensuring accurate data entry into dispatch software.

Applicants should have a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Training and certifications are provided. This role may include rotating shifts to support 24/7 public safety operations.