911 Call Taker — Fast-Paced Public Safety Role

National Public Safety Careers; Great Meadows (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance program

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers for opportunities in Great Meadows, NJ. You will answer emergency calls, confirm locations, and enter details into dispatch software while following established procedures.

Candidates should have a high school diploma or equivalent, strong listening and communication skills, accurate typing, and the ability to work rotating shifts. Training and certifications are required by the hiring agency and schedules may include nights, weekends,

Qualifications

• Employers commonly require a high school diploma or recognized equivalent.
• Successful candidates need strong listening comprehension, accurate typing, clear verbal communication, and the ability to follow structured procedures.
• Required assessments and minimum scores are determined by the hiring agency.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller's callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Skills

Listening comprehension

Typing accuracy

Verbal communication

Following procedures

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking 911 Call Takers for opportunities in Great Meadows, NJ. You will answer emergency calls, confirm locations, and enter details into dispatch software while following established procedures.

Candidates should have a high school diploma or equivalent, strong listening and communication skills, accurate typing, and the ability to work rotating shifts. Training and certifications are required by the hiring agency and schedules may include nights, weekends,