911 Call Taker — Fast-Paced Public Safety Role

National Public Safety Careers; Falkner (MS); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is recruiting 911 Call Taker opportunities in Falkner, Mississippi. This role involves answering emergency calls, verifying locations, and gathering essential details for dispatch.

Work may include rotating shifts and mandatory training; applicants should have a high school diploma and strong listening, typing, and communication skills. The position pays annually according to the hiring agency's schedule.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or public safety helpful.
• Ability to follow structured procedures and use dispatch software.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify urgency.
• Enter accurate details into call-processing software.
• Forward incident information promptly to dispatch.
• Provide pre-arrival instructions only with training.

Skills

Listening comprehension

Typing speed

Verbal communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers is recruiting 911 Call Taker opportunities in Falkner, Mississippi. This role involves answering emergency calls, verifying locations, and gathering essential details for dispatch.

Work may include rotating shifts and mandatory training; applicants should have a high school diploma and strong listening, typing, and communication skills. The position pays annually according to the hiring agency's schedule.