911 Call Taker: Fast-Paced Emergency Response

Public Safety Dispatch Network; Smithville (NJ); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Résumé du poste

Public Safety Dispatch Network in Oceanville, NJ seeks 911 Call Takers to be the first point of contact for emergencies. You will gather critical information, confirm locations, and document details for dispatcher coordination.

Training and certification enable you to provide essential pre-arrival guidance. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication.

Qualifications

• High school diploma or equivalent required.
• Strong listening comprehension and accurate data-entry skills.
• Clear verbal communication and ability to follow structured procedures.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Assist distressed callers with essential questions and instructions.
• Use language-access resources when needed.
• Provide pre-arrival instructions within training and certification.

Connaissances

Active listening

Typing speed

Verbal communication

Formation

High School Diploma or Equivalent

Description du poste

Public Safety Dispatch Network in Oceanville, NJ seeks 911 Call Takers to be the first point of contact for emergencies. You will gather critical information, confirm locations, and document details for dispatcher coordination.

Training and certification enable you to provide essential pre-arrival guidance. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication.