911 Call Taker - Emergency Communications Specialist (24/7)

National Public Safety Careers; Belle Vernon (Fayette County); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers in Belle Vernon seeks 911 Call Takers who will be the first contact for emergencies, asking focused questions, confirming locations, and documenting essential details for responders.

Experience in customer service helps; strong listening, accurate typing, clear verbal communication, and ability to follow structured procedures are required. Training and certifications will be provided. Some shifts may include nights and weekends.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing abilities.
• Ability to follow structured procedures.
• Public safety or customer service experience helpful but not required.

Responsibilities

• Answer incoming emergency calls and non‑emergency lines.
• Verify location and caller contact information.
• Enter incident data into call-processing software.
• Coordinate with dispatch teams as needed.

Skills

Listening skills

Typing proficiency

Verbal communication

Procedural compliance

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers in Belle Vernon seeks 911 Call Takers who will be the first contact for emergencies, asking focused questions, confirming locations, and documenting essential details for responders.

Experience in customer service helps; strong listening, accurate typing, clear verbal communication, and ability to follow structured procedures are required. Training and certifications will be provided. Some shifts may include nights and weekends.