Emergency Call Taker (24/7) – Be a First Responder

National Public Safety Careers; Beaver (Beaver County); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking qualified individuals for 911 Call Taker opportunities in Beaver, PA. This role involves taking emergency and nonemergency calls, confirming locations, and accurately documenting information for dispatch coordination.

Candidates should have a high school diploma or equivalent, with strong listening and typing skills, and the ability to follow structured procedures. Training and certification support are provided as part of the process.

Qualifications

• High school diploma or equivalent required.
• Strong listening, data-entry accuracy, and verbal communication skills.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller’s callback information
• Use approved questions to identify nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Assist distressed callers with essential questions and instructions
• Use language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions within training and certification

Job description

National Public Safety Careers is seeking qualified individuals for 911 Call Taker opportunities in Beaver, PA. This role involves taking emergency and nonemergency calls, confirming locations, and accurately documenting information for dispatch coordination.

Candidates should have a high school diploma or equivalent, with strong listening and typing skills, and the ability to follow structured procedures. Training and certification support are provided as part of the process.