911 Call Taker — Emergency Communications Specialist

National Public Safety Careers; Calvin (LA); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

National Public Safety Careers is listing 911 Call Taker opportunities in Calvin, LA. This role involves handling emergency and nonemergency calls, confirming locations, and documenting details for dispatch coordination.

Successful candidates typically possess a high school diploma, strong listening and typing skills, and clear verbal communication. Training will cover call-taking responsibilities, privacy requirements, and certification timelines.

Qualifications

• Requires high school diploma or equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use approved language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Listening skills

Typing

Clear communication

Procedural follow-through

Education

High school diploma or equivalent

Job description

National Public Safety Careers is listing 911 Call Taker opportunities in Calvin, LA. This role involves handling emergency and nonemergency calls, confirming locations, and documenting details for dispatch coordination.

Successful candidates typically possess a high school diploma, strong listening and typing skills, and clear verbal communication. Training will cover call-taking responsibilities, privacy requirements, and certification timelines.