911 Call Taker — Emergency Communications Specialist

National Public Safety Careers; Elton (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

National Public Safety Careers in Elton, LA is seeking 911 Call Taker professionals to handle emergency and nonemergency calls. You will verify locations, collect caller information, and input data into dispatch systems for rapid response.

The role emphasizes strong listening, accurate typing, and clear communication. A HS diploma is typical, with paid training and potential shift work including nights and weekends.

Qualifications

• High school diploma or equivalent required.
• Strong listening and clear verbal communication.
• Accurate typing and ability to follow procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the dispatch function.
• Provide pre-arrival instructions within training and certification.

Skills

Customer service

Typing

Verbal communication

Education

High school diploma

Job description

National Public Safety Careers in Elton, LA is seeking 911 Call Taker professionals to handle emergency and nonemergency calls. You will verify locations, collect caller information, and input data into dispatch systems for rapid response.

The role emphasizes strong listening, accurate typing, and clear communication. A HS diploma is typical, with paid training and potential shift work including nights and weekends.