911 Call Taker – Emergency Communications Pro

National Public Safety Careers; Nine Mile Falls (WA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking qualified applicants for 911 Call Taker opportunities in Nine Mile Falls, WA. Duties include taking emergency calls, confirming locations, and entering data into dispatch software.

Some positions may require rotating shifts and on-call responsibilities. Applicants should have a high school diploma or equivalent and strong listening, typing, and communication skills.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills, clear verbal communication.
• Ability to follow structured procedures and pass required assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training/certification.
• Maintain caller privacy and confidential incident information.

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking qualified applicants for 911 Call Taker opportunities in Nine Mile Falls, WA. Duties include taking emergency calls, confirming locations, and entering data into dispatch software.

Some positions may require rotating shifts and on-call responsibilities. Applicants should have a high school diploma or equivalent and strong listening, typing, and communication skills.