Emergency 911 Call Taker - First to Help & Coordinate

National Public Safety Careers; Federal Way (WA); Vor Ort; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Zusammenfassung

National Public Safety Careers seeks dedicated 911 Call Taker personnel for opportunities in Federal Way, WA. This role involves handling emergency and nonemergency calls, verifying caller information, and entering data into dispatch software.

Training, certification, and ongoing evaluations are part of the position. Candidates should have a high school diploma or equivalent, strong listening skills, accurate typing, and clear verbal communication.

Qualifikationen

• Strong listening comprehension and clear verbal communication.
• Accurate typing and ability to follow structured procedures.
• Public safety or call-center experience is helpful but not required.

Aufgaben

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Enter details into call-processing or dispatch software.
• Forward information to dispatch promptly.
• Provide pre-arrival instructions within training and policy.

Kenntnisse

Listening

Typing accuracy

Verbal communication

Ausbildung

High School Diploma or GED

Jobbeschreibung

National Public Safety Careers seeks dedicated 911 Call Taker personnel for opportunities in Federal Way, WA. This role involves handling emergency and nonemergency calls, verifying caller information, and entering data into dispatch software.

Training, certification, and ongoing evaluations are part of the position. Candidates should have a high school diploma or equivalent, strong listening skills, accurate typing, and clear verbal communication.