911 Call Taker — Emergency Communications Pro

National Public Safety Careers; Klemme (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Taker opportunities in Klemme, IA. This role involves handling emergency and nonemergency calls, collecting essential information, and routing details to appropriate responders.

Applicants typically have a high school diploma or equivalent and strong listening and typing skills. Training, certifications, and background checks are required, with shift work common in this 24/7 field.

Qualifications

• High school diploma or equivalent required.
• Strong listening, typing, and communication skills essential.
• Ability to follow structured procedures and access training.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller information.
• Enter details into dispatch software.
• Forward incident information to the dispatch function.
• Assist callers with pre-arrival instructions within training.

Skills

Active listening

Typing

Verbal communication

Procedural compliance

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking 911 Call Taker opportunities in Klemme, IA. This role involves handling emergency and nonemergency calls, collecting essential information, and routing details to appropriate responders.

Applicants typically have a high school diploma or equivalent and strong listening and typing skills. Training, certifications, and background checks are required, with shift work common in this 24/7 field.