911 Call Taker — Emergency Communications Specialist

Public Safety Dispatch Network; Whittemore (IA); Presencial; USD 34 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Resumo da oferta

Public Safety Dispatch Network in Whittemore, IA seeks 911 Call Takers to handle emergency and nonemergency lines, verify locations, and document details for dispatch coordination. The role involves working with approved questions to assess urgency and to relay information accurately to responders.

Successful candidates typically have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures and complete required assessments within designated

Qualificações

• High school diploma or recognized equivalent is commonly required.
• Strong listening comprehension, accurate typing, and clear verbal communication are emphasized.
• Ability to follow structured procedures and complete required assessments per hiring agency.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into dispatch software and forward to the appropriate function.
• Provide pre-arrival instructions within training and certification.

Descrição da oferta de emprego

Public Safety Dispatch Network in Whittemore, IA seeks 911 Call Takers to handle emergency and nonemergency lines, verify locations, and document details for dispatch coordination. The role involves working with approved questions to assess urgency and to relay information accurately to responders.

Successful candidates typically have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures and complete required assessments within designated