911 Call Taker — Emergency Communications Pro

National Public Safety Careers; Clinton (SC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Job summary

National Public Safety Careers is seeking 911 Call Takers in Clinton, SC to handle emergency and non-emergency calls. You will verify locations, collect caller information, and document details in dispatch software, following established procedures.

The role requires strong listening, accurate typing, and clear communication, with training leading to required certifications. Shifts may include nights and weekends in a 24/7 environment.

Qualifications

• High school diploma or equivalent required. Customer service or public safety background helpful.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and ability to follow structured procedures required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Skills

Listening

Typing

Verbal communication

Structured procedures

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers is seeking 911 Call Takers in Clinton, SC to handle emergency and non-emergency calls. You will verify locations, collect caller information, and document details in dispatch software, following established procedures.

The role requires strong listening, accurate typing, and clear communication, with training leading to required certifications. Shifts may include nights and weekends in a 24/7 environment.