911 Call Taker - 24/7 Public Safety Communications

National Public Safety Careers; State Park (SC); On-site; USD 32,000 - 52,000; Full time

Job summary

National Public Safety Careers is seeking 911 Call Takers for a State Park location in South Carolina. You will answer emergency and nonemergency lines, verify locations, collect caller details, and document information for dispatch teams.

Candidates should have strong listening skills, accurate typing, and the ability to follow structured procedures. Training is provided, with rotating shifts and 24/7 operations typical in public safety communications.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or dispatch helpful but not mandatory.
• Ability to follow structured procedures and assess information accurately.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller’s callback information
• Use approved questions to identify the nature and urgency
• Enter details into call-processing or dispatch software
• Forward incident information promptly to dispatch
• Advise callers with pre-arrival instructions within training
• Communicate clearly and calmly under pressure
• Maintain accessibility and language resources when needed

Skills

Active listening

Accurate typing

Verbal communication

Procedural compliance

Education

High school diploma or GED

Job description

National Public Safety Careers is seeking 911 Call Takers for a State Park location in South Carolina. You will answer emergency and nonemergency lines, verify locations, collect caller details, and document information for dispatch teams.

Candidates should have strong listening skills, accurate typing, and the ability to follow structured procedures. Training is provided, with rotating shifts and 24/7 operations typical in public safety communications.