911 Call Taker: Elevate Emergency Communications

National Public Safety Careers; Newry (SC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers for opportunities in Newry, SC. Call Takers are the first point of contact during emergencies, asking focused questions, confirming locations, and documenting details for responders.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow procedures. Training and certification will be provided. Shifts may include nights, weekends, and overtime.

Qualifications

• High school diploma or equivalent required or preferred.
• Strong listening, typing, and verbal communication essential.
• Ability to follow structured procedures and work under pressure.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions

Skills

Listening skills

Typing speed

Verbal communication

Procedural follow-through

Customer service

Education

High school diploma or equivalent

Tools

Call/dispatch software

Job description

National Public Safety Careers is seeking 911 Call Takers for opportunities in Newry, SC. Call Takers are the first point of contact during emergencies, asking focused questions, confirming locations, and documenting details for responders.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow procedures. Training and certification will be provided. Shifts may include nights, weekends, and overtime.