911 Call Taker — Emergency Communications Operator

National Public Safety Careers; Warren Township (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Job summary

National Public Safety Careers is seeking 911 Call Takers in Warren, NJ. The role involves handling emergency and nonemergency calls, gathering essential details, and coordinating with dispatch to ensure rapid response. Training and certifications are required, with potential 24/7 shifts.

Applicants should have strong listening skills, accurate typing, and clear verbal communication. Benefits may include health coverage and leave provisions, depending on the employer and appointment type.

Qualifications

• High school diploma or equivalent required or preferred.
• Strong listening comprehension and ability to type accurately.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to assess urgency and details.
• Enter data into call-processing or dispatch software.
• Forward information promptly to the dispatch function.
• Provide calming guidance and pre-arrival instructions within training.

Skills

Listening skills

Typing speed

Verbal communication

Structured procedures

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers is seeking 911 Call Takers in Warren, NJ. The role involves handling emergency and nonemergency calls, gathering essential details, and coordinating with dispatch to ensure rapid response. Training and certifications are required, with potential 24/7 shifts.

Applicants should have strong listening skills, accurate typing, and clear verbal communication. Benefits may include health coverage and leave provisions, depending on the employer and appointment type.