911 Call Taker — Emergency Communications

National Public Safety Careers; Sparta Township (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

National Public Safety Careers is seeking 911 Call Takers in Sparta, NJ. This role involves handling incoming emergency lines, confirming locations, and documenting details for dispatch. Training and certification are provided, with potential rotating shifts and on-call duties.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Previous dispatch experience is not always required, depending on the agency.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow procedures.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify urgency.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.

Skills

Listening

Typing

Verbal communication

Education

High school diploma or GED

Job description

National Public Safety Careers is seeking 911 Call Takers in Sparta, NJ. This role involves handling incoming emergency lines, confirming locations, and documenting details for dispatch. Training and certification are provided, with potential rotating shifts and on-call duties.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Previous dispatch experience is not always required, depending on the agency.