911 Call Taker - Emergency Communications Operator

Public Safety Dispatch Network; Halltown (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Public Safety Dispatch Network seeks a dedicated 911 Call Taker in Halltown, MO. You will answer emergency and nonemergency lines, confirm locations, and document critical details in dispatch software.

You’ll follow scripted questions to determine urgency and relay information to the appropriate responders. Candidate requirements include a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension, accurate typing, and clear verbal communication are required.
• Ability to follow structured procedures and pass required assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Accurate typing

Verbal communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network seeks a dedicated 911 Call Taker in Halltown, MO. You will answer emergency and nonemergency lines, confirm locations, and document critical details in dispatch software.

You’ll follow scripted questions to determine urgency and relay information to the appropriate responders. Candidate requirements include a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication.