911 Call Taker — Critical, Fast-Paced Public Safety Role

Public Safety Dispatch Network; Oakboro (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Oakboro, NC, seeks dedicated 911 Call Takers to join a fast-paced public safety center. You will handle emergency and nonemergency calls, verify locations, and document details for dispatch teams.

Training covers protocol, safety procedures, and privacy requirements. Applicants should have a high school diploma or GED, with strong listening and communication skills; dispatch experience is helpful but not always required.

Qualifications

• High school diploma or equivalent required.
• Strong listening and clear verbal communication preferred.
• Ability to follow structured procedures and complete assessments.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller contact information.
• Enter details into call-processing software and forward information promptly.
• Follow approved questions to determine urgency and actions.
• Provide pre-arrival instructions only within training and certification.

Education

High School Diploma or GED

Job description

Public Safety Dispatch Network in Oakboro, NC, seeks dedicated 911 Call Takers to join a fast-paced public safety center. You will handle emergency and nonemergency calls, verify locations, and document details for dispatch teams.

Training covers protocol, safety procedures, and privacy requirements. Applicants should have a high school diploma or GED, with strong listening and communication skills; dispatch experience is helpful but not always required.