911 Call Taker — Calm, Precise Emergency Communications

Public Safety Dispatch Network; Williston (OH); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Résumé du poste

Public Safety Dispatch Network seeks 911 Call Takers in Williston, OH to answer emergency calls and gather essential details for dispatch. You will confirm locations, collect caller information, and input data into call-processing systems to support responders.

Candidates should have a high school diploma or GED, strong listening and typing skills, and good verbal communication. The role may involve varied shifts and full-time hours in a 24/7 operations setting.

Qualifications

• High school diploma or equivalent is commonly required.
• Strong listening and accurate typing skills are essential.
• Clear verbal communication and the ability to follow structured procedures are important.

Responsabilités

• Answer incoming emergency calls and assign nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide instruction and support to distressed callers within training boundaries.
• Use language-access and accessibility resources when needed.

Connaissances

Listening comprehension

Typing accuracy

Verbal communication

Formation

High school diploma or GED

Outils

Dispatch software

Description du poste

Public Safety Dispatch Network seeks 911 Call Takers in Williston, OH to answer emergency calls and gather essential details for dispatch. You will confirm locations, collect caller information, and input data into call-processing systems to support responders.

Candidates should have a high school diploma or GED, strong listening and typing skills, and good verbal communication. The role may involve varied shifts and full-time hours in a 24/7 operations setting.