911 Call Taker: Begin Your Public Safety Career

National Public Safety Careers; Mooreville (MS); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Zusammenfassung

National Public Safety Careers in Mooreville, MS is seeking qualified individuals for 911 Call Taker roles. Call Takers are often the first to speak with someone reporting an emergency, asking focused questions, confirming locations, and documenting information for responders.

Some vacancies may not require prior dispatch experience. A high school diploma or equivalent is commonly required, with strong listening, accurate typing, and clear verbal communication essential.

Qualifikationen

• High school diploma or recognized equivalent is commonly required.
• Customer service, telephone support, or public safety experience may help, though some vacancies accept applicants without dispatch experience.
• Minimum scores and assessments are determined by the hiring agency.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller's callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions within training.

Kenntnisse

Active listening

Accurate typing

Verbal communication

Ausbildung

High school diploma or equivalent

Tools

Call-processing software

Jobbeschreibung

National Public Safety Careers in Mooreville, MS is seeking qualified individuals for 911 Call Taker roles. Call Takers are often the first to speak with someone reporting an emergency, asking focused questions, confirming locations, and documenting information for responders.

Some vacancies may not require prior dispatch experience. A high school diploma or equivalent is commonly required, with strong listening, accurate typing, and clear verbal communication essential.