911 Call Taker – Start a Critical Public Safety Career

Public Safety Dispatch Network; Roxie (MS); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Descripción de la vacante

Public Safety Dispatch Network seeks 911 Call Takers in Roxie, MS. The role involves answering emergency and non-emergency lines, verifying locations and callback information, and entering data into dispatch systems.

Training and certification support are provided as you support first responders on incidents. Applicants should have a high school diploma and strong listening and communication skills; prior public safety or customer service experience is a plus.

Formación

• High school diploma or equivalent is commonly required.
• Strong listening, accurate typing, and clear verbal communication are essential.
• Experience in customer service or public safety is helpful but not always required.

Responsabilidades

• Answer incoming emergency calls and non-emergency lines.
• Confirm incident location and caller contact information.
• Enter details into call-processing or dispatch software.
• Forward information to the appropriate dispatch function.
• Assist callers with instructions within training boundaries.

Conocimientos

Listening

Accurate typing

Verbal communication

Customer service

Educación

High school diploma

Herramientas

Dispatch software

Descripción del empleo

Public Safety Dispatch Network seeks 911 Call Takers in Roxie, MS. The role involves answering emergency and non-emergency lines, verifying locations and callback information, and entering data into dispatch systems.

Training and certification support are provided as you support first responders on incidents. Applicants should have a high school diploma and strong listening and communication skills; prior public safety or customer service experience is a plus.