911 Call Taker: Be the Frontline of Emergency Help

Public Safety Dispatch Network; Limeport (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Limeport, PA is seeking 911 Call Takers to handle emergency and nonemergency lines. The role focuses on obtaining accurate location, responder details, and caller information, while following structured call protocols.

Candidates should have strong listening skills, accurate typing, and clear verbal communication. Training, certifications, and background checks are part of the process; shifts may include nights, weekends, and overtime.

Qualifications

• High school diploma or equivalent is commonly required.
• Strong listening comprehension, accurate typing, and clear verbal communication are essential.
• Assessments and minimum scores are determined by the hiring agency.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers follow essential instructions and stay focused.

Skills

Listening

Typing

Verbal comm

Education

High School Diploma or GED

Job description

Public Safety Dispatch Network in Limeport, PA is seeking 911 Call Takers to handle emergency and nonemergency lines. The role focuses on obtaining accurate location, responder details, and caller information, while following structured call protocols.

Candidates should have strong listening skills, accurate typing, and clear verbal communication. Training, certifications, and background checks are part of the process; shifts may include nights, weekends, and overtime.