911 Call Taker — Be the First to Help in Emergencies

National Public Safety Careers; Cedarville (AR); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 call takers in Cedarville, Arkansas. You will answer emergency lines, confirm locations, and enter details into dispatch software to support responders.

A high school diploma or equivalent is typical; strong listening, accurate typing, and clear verbal communication are essential. Training and certification are provided, with rotating shifts including nights and weekends.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller information
• Enter accurate details into call-processing or dispatch software
• Forward incident information to the appropriate dispatch function
• Provide pre-arrival instructions within training
• Adhere to approved language-access and accessibility resources

Skills

Active listening

Typing speed

Verbal communication

Education

High school diploma

Job description

National Public Safety Careers is seeking 911 call takers in Cedarville, Arkansas. You will answer emergency lines, confirm locations, and enter details into dispatch software to support responders.

A high school diploma or equivalent is typical; strong listening, accurate typing, and clear verbal communication are essential. Training and certification are provided, with rotating shifts including nights and weekends.