911 Call Taker: Be a Lifeline in Emergencies

Regional 911 Intake Solutions; Crawford (CO); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Ongoing training

Descripción de la vacante

Regional 911 Intake Solutions in Crawford, CO is seeking dedicated 911 Call Takers to handle emergency and nonemergency calls. You will verify locations, collect caller information, and document details in dispatch software while following structured procedures.

Ideal candidates have a high school diploma and strong listening, typing, and communication skills. Training and certifications may be required to meet agency standards; shifts may include nights, weekends, and overtime.

Formación

• High school diploma or recognized equivalent.
• Strong listening and typing skills.
• Ability to follow structured procedures and communicate clearly.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of situations.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.

Conocimientos

Active listening

Clear verbal communication

Typing

Educación

High School Diploma or GED

Descripción del empleo

Regional 911 Intake Solutions in Crawford, CO is seeking dedicated 911 Call Takers to handle emergency and nonemergency calls. You will verify locations, collect caller information, and document details in dispatch software while following structured procedures.

Ideal candidates have a high school diploma and strong listening, typing, and communication skills. Training and certifications may be required to meet agency standards; shifts may include nights, weekends, and overtime.