911 Call Taker — 24/7 Public Safety Support

Regional 911 Intake Solutions; Savannah (TN); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee assistance

Zusammenfassung

Regional 911 Intake Solutions in Savannah, TN seeks dedicated 911 Call Takers to serve as the first point of contact for emergencies. You will ask focused questions, confirm locations, and document information for dispatch teams with precision.

Roles may include rotating shifts, nights, weekends, and overtime, with training and certification required. Maintaining caller privacy and following established protocols are essential to success.

Qualifikationen

• High school diploma or equivalent is commonly required.
• Customer service or public-facing experience is helpful but not mandatory for all vacancies.
• Ability to follow structured procedures and learn call-handling protocols.

Aufgaben

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller details.
• Gather information using approved questions and enter data into dispatch software.
• Forward incident details promptly to the appropriate team.
• Provide pre-arrival instructions only within training scope.

Kenntnisse

Listening

Typing

Verbal communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Regional 911 Intake Solutions in Savannah, TN seeks dedicated 911 Call Takers to serve as the first point of contact for emergencies. You will ask focused questions, confirm locations, and document information for dispatch teams with precision.

Roles may include rotating shifts, nights, weekends, and overtime, with training and certification required. Maintaining caller privacy and following established protocols are essential to success.