911 Call Taker — 24/7 Public Safety Dispatch

Public Safety Dispatch Network; Hartford (CT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid leave

Employee assistance program

Continuing training

Job summary

Public Safety Dispatch Network is seeking 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm locations, document information, and support responders coordinating the situation.

Work may involve cross-training with radio dispatch and using call-processing software. You’ll follow structured procedures, provide pre-arrival instructions when trained, and contribute to urgent public safety operations.

Job description

Public Safety Dispatch Network is seeking 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm locations, document information, and support responders coordinating the situation.

Work may involve cross-training with radio dispatch and using call-processing software. You’ll follow structured procedures, provide pre-arrival instructions when trained, and contribute to urgent public safety operations.