911 Call Taker – 24/7 Public Safety

Public Safety Dispatch Network; Farmers (KY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Training opportunities

Job summary

Public Safety Dispatch Network in Farmers, KY is seeking 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm locations, and document information to support responders.

Work may include rotating shifts, nights, weekends, and overtime; successful candidates typically have a high school diploma and relevant customer service experience. Training and certifications will be provided to prepare you for the role.

Qualifications

• High school diploma or equivalent required.
• Strong listening, typing, and verbal communication skills.
• Background checks and agency-specific assessments completed.

Responsibilities

• Answer incoming emergency calls and nonemergency lines
• Confirm incident location and caller information
• Use approved questions to identify urgency
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to dispatch
• Provide pre-arrival instructions within training

Skills

Active listening

Typing

Verbal communication

Following procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

Public Safety Dispatch Network in Farmers, KY is seeking 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm locations, and document information to support responders.

Work may include rotating shifts, nights, weekends, and overtime; successful candidates typically have a high school diploma and relevant customer service experience. Training and certifications will be provided to prepare you for the role.