911 Call Taker - 24/7 Emergency Dispatch

Regional 911 Intake Solutions; Ingleside (TX); Sur place; USD 42 000 - 65 000; Plein temps

Résumé du poste

Regional 911 Intake Solutions seeks qualified applicants for 911 Call Taker roles in Ingleside, TX. These positions involve handling emergency and nonemergency lines, validating locations and caller information, and documenting details in dispatch software.

Training and certification support are provided. Ideal candidates bring a high school diploma or equivalent and strong listening, typing, and verbal communication abilities.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills are essential.
• Ability to follow structured procedures and policies.
• Customer service or public safety experience is helpful.

Responsabilités

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller details.
• Use approved questions to identify urgency.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to the correct dispatch function.
• Provide pre-arrival instructions within training.

Connaissances

Typing

Active listening

Verbal communication

Customer service

Formation

High school diploma or equivalent

Outils

Call-processing software

Description du poste

Regional 911 Intake Solutions seeks qualified applicants for 911 Call Taker roles in Ingleside, TX. These positions involve handling emergency and nonemergency lines, validating locations and caller information, and documenting details in dispatch software.

Training and certification support are provided. Ideal candidates bring a high school diploma or equivalent and strong listening, typing, and verbal communication abilities.