911 Call Taker - 24/7 Emergency Communications

National Public Safety Careers; Paradise (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers seeks dedicated 911 Call Takers in Paradise, CA. You will answer emergency lines, verify locations, and document details for dispatch coordination. Training ensures you can provide essential pre-arrival instructions and follow approved procedures.

Applicants should have a high school diploma, strong listening skills, and accurate typing. The role may require shift work, including nights and weekends, depending on staffing needs.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Ability to follow structured procedures and complete assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the dispatch function.
• Provide pre-arrival instructions within training and certification.

Skills

Active listening

Typing speed

Clear communication

Education

High school diploma

Job description

National Public Safety Careers seeks dedicated 911 Call Takers in Paradise, CA. You will answer emergency lines, verify locations, and document details for dispatch coordination. Training ensures you can provide essential pre-arrival instructions and follow approved procedures.

Applicants should have a high school diploma, strong listening skills, and accurate typing. The role may require shift work, including nights and weekends, depending on staffing needs.