911 Call Taker – Emergency Communications Specialist

National Public Safety Careers; Calipatria (CA); In loco; USD 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Employee‑assistance program

Ongoing training

Descrizione del lavoro

National Public Safety Careers is listing 911 Call Taker opportunities in Calipatria, CA. The role involves handling emergency and nonemergency calls, collecting critical location and contact information, and entering data into dispatch systems.

Training and certification are required to perform pre-arrival instructions and coordinate with responders. Applicants should have strong listening, typing, and verbal communication skills, plus a high school diploma or equivalent.

Competenze

• High school diploma or equivalent required; customer service or public safety experience is helpful.
• Strong listening, accurate typing, and clear verbal communication are essential.
• Ability to follow structured procedures and complete assessments may be required.

Mansioni

• Answer emergency and nonemergency calls and document information.
• Confirm incident location and caller contact details.
• Enter data into call-processing or dispatch systems accurately.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Conoscenze

Listening skills

Typing

Verbal communication

Customer service

Formazione

High school diploma or equivalent

Strumenti

Dispatch software

Descrizione del lavoro

National Public Safety Careers is listing 911 Call Taker opportunities in Calipatria, CA. The role involves handling emergency and nonemergency calls, collecting critical location and contact information, and entering data into dispatch systems.

Training and certification are required to perform pre-arrival instructions and coordinate with responders. Applicants should have strong listening, typing, and verbal communication skills, plus a high school diploma or equivalent.