90‑Day Auto Collections Specialist

Hankey Group External; Las Vegas (NV); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

401K matching

Employee Stock Ownership Program

Wellness program

Certification programs

Career path opportunities

Discounts on parks and attractions

AT&T wireless discounts

Paid vacations

Paid holidays

Job summary

Westlake Financial is hiring a 90-Day Collector in Las Vegas to manage accounts overdue by 90+ days. You will apply skip-tracing, negotiate payment plans, and work toward reducing delinquency while meeting performance targets.

This on-site role requires persistence, attention to detail, and familiarity with FDCPA. A strong phone presence and ability to handle high call volumes are essential, with a base pay of $20 per hour plus performance bonuses up to $5,800 per month.

Qualifications

• Strong skip-tracing knowledge to locate customers or collateral.
• Excellent communication and negotiation skills with professional phone etiquette.
• Flexible schedule, able to work overtime and weekends when needed.
• Proven ability to multitask in a fast-paced, high-volume environment.
• Thorough understanding of state and federal collection laws, including the FDCPA.
• Proficient computer and typing skills with Excel/Outlook and web apps.
• Team-oriented mindset with a positive, dependable attitude.
• 3+ years of backend subprime collections experience.
• Auto collections experience required.
• High school diploma or equivalent.

Responsibilities

• Contact customers with accounts more than 90 days past due to discuss payment options and resolve delinquencies.
• Use skip-tracing techniques to locate customers or collateral.
• Negotiate payment solutions tailored to each customer’s situation to bring accounts current.
• Achieve monthly goals while maintaining quality, compliance, and professionalism.
• Collaborate with repossession agents to recover collateral when required.
• Reduce delinquency rates in your queue through follow‑up and strategic communication.
• Handle a high volume of calls efficiently in a fast-paced environment.

Skills

Skip-tracing

Communication

Negotiation

Multitasking

FDCPA knowledge

Excel/Outlook

Team player

Backend collections

Auto collections

High school diploma

Education

High school diploma

Tools

Microsoft Excel

Outlook

Web-based applications

Job description

Westlake Financial is hiring a 90-Day Collector in Las Vegas to manage accounts overdue by 90+ days. You will apply skip-tracing, negotiate payment plans, and work toward reducing delinquency while meeting performance targets.

This on-site role requires persistence, attention to detail, and familiarity with FDCPA. A strong phone presence and ability to handle high call volumes are essential, with a base pay of $20 per hour plus performance bonuses up to $5,800 per month.