Collections Specialist – Auto Finance | High-Volume Impact

Talentify; Las Vegas (NV); On-site; USD 36,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

401K matching

Stock ownership program

Wellness programs

Transit reimbursement

Paid vacation & sick days

Job summary

Westlake Financial seeks a Collections Representative in Las Vegas, NV to help customers get back on track with past-due accounts. You will use strong communication, negotiation, and skip-tracing tools to resolve delinquent balances and uphold FDCPA compliance.

Role involves handling high-volume calls, creating payment plans, and maintaining detailed notes in a fast-paced, on-site environment. Westlake offers robust benefits and growth with a large auto-finance platform.

Qualifications

• At least one year of consumer collections experience in a high call-volume environment.
• Understanding of FDCPA and collection laws.

Responsibilities

• Handle inbound and outbound calls with professional support.
• Negotiate payment solutions while meeting performance goals.

Skills

Strong communication

Negotiation skills

Multitasking

Flexibility

Team player

Telephone etiquette

Education

High school diploma or equivalent

Tools

Skip-tracing tools

MS Excel

Outlook

Job description

Westlake Financial seeks a Collections Representative in Las Vegas, NV to help customers get back on track with past-due accounts. You will use strong communication, negotiation, and skip-tracing tools to resolve delinquent balances and uphold FDCPA compliance.

Role involves handling high-volume calls, creating payment plans, and maintaining detailed notes in a fast-paced, on-site environment. Westlake offers robust benefits and growth with a large auto-finance platform.