Senior Auto Finance Collector - 90-Day, On-Site

Hankey Group; Agoura Hills (CA); On-site; USD 52,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401K matching

Employee Stock Ownership Program

Wellness Program

Career Path Opportunities

Discounts on Parks, Museums, Tickets

AT&T Wireless Discounts

Employee Loan Assistance

Paid Vacations

Paid Holidays

Rental Car Discounts

Dell Member Purchase Program

UKG Wallet

Job summary

Westlake Financial in Agoura Hills, CA is seeking a 90-Day Collector to manage accounts over 90 days past due and reduce delinquency through skip-tracing and strategic negotiation. This on-site role emphasizes persistence, accuracy, and professional communication to bring accounts current and locate collateral.

The ideal candidate has 3+ years in backend subprime collections and auto collections experience, with knowledge of FDCPA and strong organizational skills.

Qualifications

• 3+ years of backend subprime collections experience.
• Auto collections experience required.
• Knowledge of FDCPA and state/federal debt collection laws.
• Proficient with skip-tracing techniques and customer negotiation.

Responsibilities

• Contact customers with accounts >90 days past due to discuss options.
• Use skip-tracing to locate customers and collateral.
• Negotiate payment solutions to bring accounts current.
• Meet monthly goals while maintaining compliance and quality.
• Collaborate with repossession agents to recover collateral when needed.
• Reduce delinquency rates through proactive follow-up.
• Handle high-volume calls in a fast-paced environment.

Skills

Skip-tracing

Negotiation

Communication

Excel

Outlook

Education

High school diploma

Job description

Westlake Financial in Agoura Hills, CA is seeking a 90-Day Collector to manage accounts over 90 days past due and reduce delinquency through skip-tracing and strategic negotiation. This on-site role emphasizes persistence, accuracy, and professional communication to bring accounts current and locate collateral.

The ideal candidate has 3+ years in backend subprime collections and auto collections experience, with knowledge of FDCPA and strong organizational skills.