9-1-1 Emergency Call Taker — Public Safety Dispatcher

National Public Safety Careers; Winona (MS); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers seeks 911 Call Takers in Winona, MS. You will answer emergency and nonemergency lines, confirm locations, and document details for dispatch. Training and certifications shape duties, with priorities on accurate information entry and clear communication.

Applicants typically need a high school diploma or equivalent; prior public safety or customer service is helpful but not mandatory. Work may involve rotating shifts and background checks as part of the process.

Qualifications

• High school diploma or recognized equivalent.
• Customer service or public safety experience helpful but not required.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller details.
• Enter accurate information into call-processing or dispatch software.
• Forward incident details promptly to the appropriate dispatch function.
• Support callers with essential instructions within training.

Skills

Active listening

Accurate typing

Verbal communication

Procedural follow-through

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks 911 Call Takers in Winona, MS. You will answer emergency and nonemergency lines, confirm locations, and document details for dispatch. Training and certifications shape duties, with priorities on accurate information entry and clear communication.

Applicants typically need a high school diploma or equivalent; prior public safety or customer service is helpful but not mandatory. Work may involve rotating shifts and background checks as part of the process.