5-Star Front Desk & Concierge Specialist

SPS North America Inc.; Tempe (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Career growth

Paid time off

Bonuses

Medical, dental, vision benefits

401k with matching

Job summary

SPS North America Inc. in Tempe, AZ is seeking a friendly Receptionist to greet visitors, answer inbound calls, and deliver exceptional service to employees and clients. You will support mail, hospitality, and light office tasks to ensure a top-tier experience.

The role requires strong communication, organization, and confidentiality, with 1–3 years in an administrative or reception setting. A High School Diploma is required.

Qualifications

• High School Diploma required; 1–3 years administrative/receptionist experience preferred.
• Excellent organizational and time-management skills.
• Strong written and verbal English communication.
• Ability to multi-task and handle changing tasks in a fast-paced environment.
• Proficiency with phone systems and basic office equipment.
• Commitment to customer satisfaction and confidentiality.

Responsibilities

• Greet visitors and answer all inbound calls with a 5-star service mindset.
• Route calls and assist with inquiries or direct to appropriate teams.
• Process NDA acknowledgments and register visitors in the system.
• Provide light administrative support and set up meetings/events as needed.
• Maintain reception area and monitor office supplies and equipment.

Skills

Customer service

Time management

Multitasking

Professionalism

Communication

Education

High School Diploma

1-3 years administrative/reception experience

Tools

Phone systems

MS Office

PC/Mac systems

Job description

SPS North America Inc. in Tempe, AZ is seeking a friendly Receptionist to greet visitors, answer inbound calls, and deliver exceptional service to employees and clients. You will support mail, hospitality, and light office tasks to ensure a top-tier experience.

The role requires strong communication, organization, and confidentiality, with 1–3 years in an administrative or reception setting. A High School Diploma is required.