3rd-Party Collections Specialist — Remote Negotiations Pro

LCS Financial Services Corporation; Montana City (MT); Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Performance-based pay

Health, dental & vision insurance

Life and disability coverage

401(k) retirement plan

Paid holidays

Flexible time-off

Remote work in approved states

Job summary

LCS Financial Services Corporation is seeking an experienced Remote Collections Specialist to join our team from home. You will manage inbound and outbound calls, negotiate settlements, and ensure compliance with applicable laws while delivering professional service to borrowers.

We value results-oriented professionals who thrive in a high-volume environment, with bilingual English/Spanish abilities and a disciplined remote workspace.

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Strong negotiation and active listening skills.
• Excellent telephone etiquette and verbal communication.
• Familiarity with debt collection laws and regulations.
• Ability to maintain a confidential remote workspace.

Responsibilities

• Manage inbound and outbound calls to negotiate resolutions.
• Negotiate payment arrangements and settlements.
• Use skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize recovery.
• Work toward or exceed performance goals.
• Maintain accurate account documentation.
• Deliver professional interactions and handle difficult conversations.
• Ensure compliance with federal, state, and local laws.

Skills

Negotiation skills

Verbal communication

Bilingual English/Spanish

High-volume environment

Remote work discipline

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking an experienced Remote Collections Specialist to join our team from home. You will manage inbound and outbound calls, negotiate settlements, and ensure compliance with applicable laws while delivering professional service to borrowers.

We value results-oriented professionals who thrive in a high-volume environment, with bilingual English/Spanish abilities and a disciplined remote workspace.