Remote 3rd-Party Collections Negotiator

LCS Financial Services Corporation; North Dakota; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Remote position

Performance-based earning potential

Weekday schedule 7:00 AM–6:00 PM

Health + Dental + Vision Insurance + 4

Paid holidays

Flexible time-off

Remote work in approved states

Job summary

LCS Financial Services Corporation is seeking remote Collections Specialists to join our nationwide team. If you have 2+ years in third-party collections, strong negotiation, and a commitment to regulatory compliance, you could thrive in our performance-driven environment.

This remote role lets you manage inbound/outbound calls, negotiate payment plans, and use skip-tracing tools while working from a distraction-free home office. Fluency in English and Spanish is a plus.

Qualifications

• 2+ years in third-party debt collection.
• Proven ability to negotiate payment arrangements.
• Excellent verbal communication and telephone etiquette.
• Knowledge of debt collection laws and regulations.
• Remote-work capable with a distraction-free home office.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements.
• Use skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities.
• Meet or exceed individual and department performance goals.
• Maintain accurate account documentation.
• Deliver professional, respectful interactions while navigating difficult conversations.
• Ensure compliance with federal, state, and local collection laws and company policies.

Skills

Negotiation

Verbal communication

Active listening

Telephone etiquette

Bilingual English/Spanish

Education

High School Diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking remote Collections Specialists to join our nationwide team. If you have 2+ years in third-party collections, strong negotiation, and a commitment to regulatory compliance, you could thrive in our performance-driven environment.

This remote role lets you manage inbound/outbound calls, negotiate payment plans, and use skip-tracing tools while working from a distraction-free home office. Fluency in English and Spanish is a plus.