3PL Strategic Account Manager - Remote, Growth & Value

McKesson Medical-Surgical Inc.; United States; Remote; USD 81,000 - 134,000; Full time

Job summary

McKesson is seeking a 3PL Strategic Account Manager to own direct relationships with customers and oversee implementation and management of third-party logistics programs, including domestic and international partnerships. The role emphasizes cross-functional work with Engineering, Sales, Product, Finance, and Operations to drive value and revenue.

The position involves analyzing client objectives, designing value propositions, and leading renewal negotiations while expanding footprints through

Qualifications

• 4 years of distribution or account management experience (client-facing) preferably in Third-Party Logistics, Drug Distribution, PBM, or finance
• Degree in business or related field or equivalent experience
• Must be able to travel up to 25%

Responsibilities

• Serves as primary point of contact/internal advocate for clients in the day-to-day management of assigned strategic accounts, building strong relationships by delivering continuous value and ensuring client satisfaction/retention
• Develops a deep understanding of the client’s business objectives and, independently or with limited direction, translates into a unique value proposition/action plan
• Applies knowledge of client’s industry and/or business processes, knowledge of the product(s)/service(s) being sold, understanding of the applicable product/service portfolio, and technical aptitude to drive increased product and/or service adoption and utilization
• Demonstrates service features beyond central functionality and/or full components of service offering and ensures best practices are adopted to help clients achieve maximum value
• Leverages relationships with assigned accounts to deliver on a value-based selling approach, expand current footprint, and gain access to new areas within the client’s organization
• Negotiates and executes contract renewals and drives organic growth through up-sell and cross-sell opportunities for assigned strategic accounts
• Addresses various complex problems/requests and coordinates development of solutions through collaboration with internal partners
• Uses understanding of the client’s needs to create a succinct and effective message to communicate the client’s business challenges/opportunities
• Forecasts and tracks account health metrics, creates/utilizes reports to track progress, and uses CRM to track opportunities
• Obtains and interprets data to create the client story and presents to client via reviews and internal leadership
• Participates in cross-functional projects including product/service innovation and operational enhancements that drive revenue

Skills

Data Acumen

Client Relationship Management

Contract/SLA Management

Solution Management

CRM Tool Administration

Client Experience Management

Pricing Negotiations

Financial Acumen

Presentation Skills

Communication Skills

Education

Business degree or related field

Tools

SAP

Job description

McKesson is seeking a 3PL Strategic Account Manager to own direct relationships with customers and oversee implementation and management of third-party logistics programs, including domestic and international partnerships. The role emphasizes cross-functional work with Engineering, Sales, Product, Finance, and Operations to drive value and revenue.

The position involves analyzing client objectives, designing value propositions, and leading renewal negotiations while expanding footprints through